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There must be one and only one site map in the system


While working on adding an additional Dynamics CRM Web Server to an existing installation, I came across an interesting error that I spent a lot of time troubleshooting. I hope…


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The Latest from Ardalyst

Creating a USD Custom Hosted Control from Scratch

Anyone that has worked with USD knows that its Achilles heel is the lack of documentation that comes with it. Microsoft MVP Neil Parkhurst (https://neilparkhurst.com/2016/06/20/usd-the-book/) does a solid job at…

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Celedon AutoNumber v1.2.0 Released!

AutoNumber v1.2 is Finally Here! Celedon AutoNumber v1.2.0 has been released. This includes some much-needed version updates, AppSource and some interesting features added for CI. What’s New? AppSource and we…

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Understanding your Dynamics CRM instance with Application Insights

Over time working with a multiverse of different crm instances, you begin to see recurring questions. Many of you have probably asked some of these questions; should you own your…

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Deploying Microsoft CRM USD

In my previous blog post, I outlined the Case for Microsoft Dynamics CRM Unified Service Desk (USD). The project in that post has entered its second phase with the third…

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The Case for Microsoft CRM Unified Service Desk

The Case for Microsoft CRM Unified Service Desk For the last 20 years, I have seen technology go in a virtual circle. When I started my career, I worked at…

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Disabling automatic database upgrades when upgrading Microsoft Dynamics or installing updates

When managing multi sever Dynamics implementations for our clients. It has always been beneficial to disable the automatic database upgrades which occur when you are either doing a full version…

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"Invalid User Authorization – The user authentication passed to the platform is not valid" error after upgrading to Dynamics 365

Above is a fairly common but vague error which I tend to run into often when doing a in-place upgrade, or organization import,/restore into deployment manager. This error generally appears for Dynamics 365 on-prem…

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Migrate Sage ACT! to Microsoft Dynamics CRM

Celedon Partners frequently receives requests from clients interested in migrating from an existing CRM solution to Microsoft Dynamics CRM. One of the more challenging source systems to work with is Sage ACT!….

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SSRS Reporting in Dynamics CRM Online

We’ve probably all dealt with CRM reports in the past. You know, the built-in FetchXML ones? But how many of us have dealt with a SQL report for an online…

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